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SORRY FOR THE HIJACK PAPA BEAR! |
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TELEPHONE, TELEGRAPH, TELEPACK LOL. |
Well chris is an assclown anyway!! He is a worthless piece of shit, he is the reason i never went back to rick hendrick, hope he prints this and give it to gm. He cost them a few cars sales and many service appointments. He will scew you any chance he gets. He tried to void my warranty on my Z06 because they kept braking parts on it when they were working on it. I filed a complaint agaist him with gm.
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Well, I am a little upset with the fact that Kelly even told Chris he thought it was a lifter (which would be covered under my powertrain warranty) and they didn't delve further. I am pleased with how polite Chris was with our "meeting" today, no matter how upset he may be. But personal feelings should not get in the way of someone doing their job. I'll leave it at that.
Text on the internet contains no emotion without the use of smilies, so he took everything I typed on here as attacks. Whatever. When you receive the type of service I received from the service department you would be frustrated too. I have updated this thread with every dealing I have had with them, no more, no less. If expressing my dissatisfaction with the service and my frustration with the whole process makes them not WANT to work on my truck, then so be it. |
Oh, bill would have been $4100. $3300 for labor to diagnose something they never could find. Weird......
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Glad to hear you actually got away from there with no cost. Daily driving a hot rod does have its disadvantages, though. I learned that lesson many years ago. Its damn hard to beat a daily driver that's unmodified and bone stock reliable. Fast hot rods are definitely for the weekend and after work hours enjoyment. |
It's not a hot rod yet.
If it's a lifter, then it's time for some upgrades. |
so if 3300 was labor what would the other 800 have been for?
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Damn that sucks!
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800 for ECM and plugs and wires and shop supplies.
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shop supplies...lol I always find that one funny. Sorry, carry on
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Shop supplies = finger condoms and hand lotion
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Lol at chris.
This whole situation was messed up from the day I dropped the truck off. Service was......well.....you know. |
Id call GM direct and make a formal complaint. Then Id email them with a thorough chain of events with a link to this thread. After that Id probably file a complaint with the BBB and Chamber of Commerce.
I wonder if you can charge them a storage fee and have them pay for a portion of a months worth of payments and insurance too? |
I don't want any trouble with GM. And I dont want anything to happen to him really, he did more than he says he should have because the truck is "modified.".
Whatever. I'll tear it apart myself if I can find someone who knows what the hell they're doing. Then I'll call him and tell him I was right, and send him a bill. |
Does anybody else on here see where this thread was "not nice" towards them? I mean really? Sure you can sense my frustration in every post, but can you construe any of it as an attack on their business?
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Not at all.
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you will get no where giving them a bill.
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Yeah I know, but it would make me feel better even if they didn't pay it.
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I'm concerned because I care. I thought always that chris would look out for me. He did.....kinda. But to blow me off because of something that he reads on the Internet? I didn't come on here bashing Rick Hendrick. I came on here expressing my frustrations to u guys and hoping to learn some other things to tell them to help them diagnose the problem. Sure you could read anything into it you want to but seriously?
Yeah, should have learned when they had my wifes car for more than a month and all they did was throw parts at it until they fixed it. Or did they? Four months later, same issue arises again. Whatever. I still need help though. Anyone wanna supervise me while I dismantle top half of my motor to diagnose this thing? I'm a bolt on guy, not an engine builder. A broke one at that..... |
If the dude was so concerned, he could have came on here and gotten some ideas or at least posted. You did nothing wrong and weren't outta line. Let them throw a temper tantrum.
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The mechanics at local gm dealers are "bolt-on" guys too. If the code reader cant find the problem, they cant fix it.
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Well apparently this guy has the most experience of all of the shop on "modified" vehicles.
How do you tell if a lifter is bad other than noise? |
If it's loose or looks out of place in any way from the other ones.
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I definitely wouldn't dive in thinking it's a lifter. I think what you should do is talk to a local guy with hp tuners or efi live that tunes and see if they can fix your issue. That's where I and other's believe it's at. Maybe you can work something out so that if they fix it you pay, if not then thanks for your time here's some beer or something.
If you absolutely feel you have to go into the motor, I wouldn't go directly to the lifter. That involves taking the head off. Instead, take the valve cover off 8mm bolts, rocker arm 8mm bolt and check the push rod. Lay it on a flat surface and roll it. If it wobbles, then there's your problem. Torque value for the rocker arm is 22 ft-lbs. |
You have to take the whole head off to check the lifters???
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Wow...makes me rethink wanting a V8, I'm used to popping off the valve cover and having access to everything...
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This is for a lsx series motor. I don't know of anyone that has had a lifter go out on them with stock longblock. It's not something that should make you stay away by any means.
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they want no part of the truck anymore because they are worried about public humiliation when they cant figure out the problem......
like someone else said if the computer doesnt spit out a specific problem that localized to a very common problem then they are stumped. the VERY second thing done should have been a compression and leakdown test, while its likely it'll come back in spec it would atleast rule out a few things. they wouldnt be able to diagnose a valvespring issue unless its obviously broken, my opinion is its likely just weak. a bent pushrod would cause less power from that cylinder which would show up as a misfire (cylinder contribution) but i've never seen an LS bend a pushrod even when being over revved. a lifter is another possible cause but you really wont know much without pulling the head and swapping them since its a higher RPM issue they/it is probably going to appear fine to the eye just like the valve spring.... be glad they decided to send you packing, they never would have figured it out and you'd have a truck that was part swapped until they were fed up, because throwing parts at a problem is all they are capable of, even with all the technical support and equipment they are still incompetent.... |
Maybe schardbody can fix it!
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I also have some stock lifters. |
Dealerships only have a service department because the manufacturer makes them service what they sell as part of the franchise agreement. If the owners and upper management could have their way, they would only sell cars and that would be the end of it.
Since the service department is the bastard child sideshow of the dealership, they definitely aren't too interested in staffing the place with the brightest techs, which means the cheapest they can find. At best, only about 1 in 10 of the techs in the place that can work a vehicle from bumper to bumper. Sooner or later, the one or two smart techs will get out of the dealership game to start their own shop or find another trade. The UAW has managed to secure the biggest chunk of money out of the price of a new car. That leaves very little cash out of the price to cover any warranty claims. Its way easier for the manufacturer to short change the franchise end of the car business via below market labor reimbursement for any warranty work done by the service department. Warranty flat rate labor time sucks for any of the big 3. A tech can change a long block under warranty and only get paid for 8-10 hours of labor. Any decent tech that does it right will have about 13 to 15 actual hours in the job. Experienced techs won't hang around long in that environment. Its way easier for a service department to just abandon a hard to find problem when they can point the finger at aftermarket mods. The tech only gets paid for claiming to replace a faulty part. They are lucky if they even get paid to diagnose a problem. Be glad you got away from the dealer without them voiding your warranty nationwide. You got away from that mess about the best you could (free). |
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