When they did my warranty engine, they took longer than I expected, but I was okay with it.
In your case, if a deadline was near, you would hope that the tech would stay and get it done, but really out of your control right? Best you can do is hope.
And I agree, their service is 1,237,954% better than Rick Hendrick, they will get my business again.
Have you guys heard if you buy a used car from them they will warranty engine/trans FOR LIFE!! Surely all service must be performed at their intervals, but not a bad deal.
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