Quote:
Originally Posted by jmd
i beg to differ. this kind of things people should know. i know that no shop has 100% positive feedback and things happen.everytime i think of getting stuff done at this shop i see a thread with problem work done.this is not the 1st issue i have heard on this board about this shop.
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Ive seen many cars go in and out of Jeffs shop. Lots of return customers with new projects to get done. Many happy customers. Ive logged many hours over at HHP and consider Jeff to be a good friend of mine. On the flip side Ive seen and heard about the unhappy customers.
Unfortunately when you do good work and have a shop full, its going to happen. Ill admit it, it happens at my shop. Ive had cars ive kept WAY long than I should have, and Ive had unhappy customers, because I wasnt able to finish something quick enough.
Then you try and hire people on to get the new work done and sometimes you get people who you think can do good work and it turns out they cant. Ive been there, it sucks when you want to help and get shit done but you cant do it all yourself. I think Jeff has a great full time crew in there now, Jamie, Zac, Shawn, and Mike.
Hal, from what I saw of the blazer it looked like a big project. You guys are trying to do some awesome stuff with that big blazer. I think 2 weeks is a ridiculously short amount of time for a project of that caliber. Maybe if Jeff had a guy who only focused on that project for 10 hours a day he could pull it off but day to day things do get in the way, and are a necessary evil. I will agree that six months is on the long side.
I wish things had worked out better on both ends, but I dont think this HHP bashing is needed. The performance car world has grown leaps and bounds in the last 20 years, hell the last 10 years. Things are becoming more complicated and people are pushing ideas and engineering further and further. Im not going to speak first hand about your project because I dont know the story. But alot of problems on big projects come from miscommunication, parts issues, different schools of thought, money, or having so many ideas of what they want. This is not just on the owners side, the shop can create problems as well, inconsistent help, over taxed with work, or day to day operations putting important long term goals on hold. Its easy to grab that dollar thats infront of your face instead of the one thats a mile away. Im guilty of it as well, bottom line is we are only trying to keep our doors open.
Unless there was blatant ripoff, stolen property, or fraud then my opinion is that these types of grievances should not be thrown around on a message board.